Selling
Intro to Selling
Listing
- Can I list bundles or multiple items on a single listing?
- Does Curtsy charge a fee to sell?
- How do I delete a listing?
- How does listing work?
- How should I price my item?
- What are the listing requirements?
- What happens if my item is rejected?
- What items are not currently allowed on Curtsy?
- What items sell best on Curtsy?
- What kind of items can I list?
- Why are my items hidden after I haven't used Curtsy?
Import From Other Apps
- Can I import from more than one resale platform?
- Can I update multiple imported listings at once?
- Do I need to keep the app open while my listings import?
- How do I change my shipping preferences on imported listings?
- How do I import my listings from other apps?
- How do I turn off my imported listings or disconnect a linked closet?
- How long does it take for my listings to import?
- How often are my imported listings updated?
- What is an imported listing?
- What's the selling fee for Imported Listings
- Where can I import my listings from?
- Who pays for shipping on imported listings?
Luxury + Authentication
Offers
Shipping
- After I ship, how long does it take to get to the buyer?
- Can I ship it from UPS or Fedex?
- Can I use my own box?
- Can I use USPS-provided "Flat Rate" boxes?
- Do you still offer shipping kits?
- How do I actually mail my packages with USPS?
- How does shipping work for sellers?
- How long do I have to ship?
- I need more time to ship.
- What does the shipping process look like?
- What if I don’t have a printer?
- What if I don’t have any boxes or envelopes?
- What’s the easiest way to ship?
- When do I get paid for my order?
- Why can’t I request a mailed shipping label anymore?
Payment
- Can I dispute a rating?
- Can I use my earnings to shop in the app?
- How can I find my Curtsy Wallet?
- How long does it take to transfer my earnings to my bank account?
- I transferred my earnings out of Curtsy but I don’t see them in my bank account.
- What are the fees for selling on Curtsy?
- What’s the difference between “Earnings” and “Credits” in my Curtsy Wallet?
- Why is the app asking me to pay to clear up an outstanding balance?
Help
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