Why was my Clear Out rejected?

These are a few reasons your Clear Out may have been rejected:

  • It contains items that we don't currently support. Commonly rejected items include children's or men's clothing, beauty products, and body jewelry
  • Each item does not have a distinct photo. Please don't use collages, photos with more than one item in it, or the same photo for multiple items.
  • The item is inauthentic or a replica
  • High valued items are listed with stock photos only. We require certain brands to be listed with a photo of the exact item in your possession.


If you still have questions about your Clear Out, please reach out to customer support.

 

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