Selling
Payment
- How do I get paid?
- How long does it take to transfer my earnings to my bank account?
- I transferred my earnings out of Curtsy but I don’t see them in my bank account.
- How can I find my Curtsy Wallet?
- What’s the difference between “Earnings” and “Credits” in my Curtsy Wallet?
- Why is the app asking me to pay to clear up an outstanding balance?
- Can I use my earnings to shop in the app?
- What are the fees for selling on Curtsy?
Shipping
- Who pays for shipping?
- How long do I have to ship?
- What does the shipping process look like?
- How do I actually mail my packages with USPS?
- Can I use USPS-provided "Flat Rate" boxes?
- What if I don’t have a printer?
- What’s the easiest way to ship?
- Can I use my own box?
- When do I get paid for my order?
- I need more time to ship.
- After I ship, how long does it take to get to the buyer?
- Can I ship it from UPS or Fedex?
- How does shipping work for sellers?
- Do you still offer shipping kits?
Import From Other Apps
- What is an imported listing?
- How do I import my listings from other apps?
- Can I import from more than one resale platform?
- Where can I import my listings from?
- How do I turn off my imported listings or disconnect a linked closet?
- Who pays for shipping on imported listings?
- How do I change my shipping preferences on imported listings?
- Can I update multiple imported listings at once?
- How long does it take for my listings to import?
- Do I need to keep the app open while my listings import?
- How often are my imported listings updated?
Clear Out
- How does Clear Out work for sellers?
- Are there any fees for Clear Out sellers?
- What items can I list in a Clear Out?
- How does shipping work for Clear Out Sellers?
- What is the listing process like for Clear Out?
- How is the estimated value of a Clear Out calculated?
- What happens after I list a Clear Out?
- How can I maximize my earnings / estimated value?
- How is the starting bid calculated?
- What if my items don't sell in Clear Out?
- What are the posting requirements for Clear Out?
- How do I get paid for a Clear Out?
- Why was my Clear Out rejected?
- Who pays for shipping on Clear Outs?
Try Ons
- What are Try Ons?
- How do Try Ons work?
- How long can a Try On video be?
- Are Try Ons required when posting?
- Do I have to actually try the item on?
- Can I add Try Ons to existing listings?
- Can I add music to my Try Ons?
- Can I upload an existing video from my camera roll?
- What makes a great Try On video?