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What if an item arrives damaged or the wrong size?

No worries, you're 100% covered.

Curtsy guarantees a full refund and free return if an item wasn’t accurately described, arrives in poor condition, or is never shipped.

We don’t offer returns or refunds for wear, stains, or other flaws that are mentioned or pictured in the listing. Before buying, be sure to read the description closely, look over the photos, and ask questions if you have any.

To be eligible for a refund, just use Contact Support within seven days of the purchase delivery date.

Need more help?

Contact Support

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