Curtsy guarantees a full refund and free return if an item wasn’t accurately described, arrives in poor condition, or is never shipped.

We don’t offer refunds for wear, stains, or other flaws that are mentioned and pictured in the listing. Before buying, be sure to read the description closely, look over the photos, and ask questions if you have any!

To be eligible for a refund, just use Contact Support within seven days of the item's delivery date and we'll work with you to return the item.

If you suspect counterfeits, you can report the seller through Contact Support.