How can we help?

The seller isn't responding, what should I do?

If you haven’t heard back from a seller, and it's been a few days since you placed your order, you can use Contact Support to let us know. Regardless, we reach out to all sellers if an item is not shipped in three business days.

All orders are automatically canceled and refunded if they aren’t shipped within the shipping deadline.

Need more help?

Contact Support

GET THE APP

Thrifting. Selling.
In your pocket.

  • Saved SearchesGet notified when new matches arrive.
  • Personalized SalesWeekly sale tailored to you.
  • Your Daily DropFresh picks every morning.
Get the free appScan or get a download link for iPhone