• Sellers are required to ship out orders within four business days.
• All items ship via USPS. Please allow 1-4 days transit time depending on your distance from the seller.
• Need your order by a specific date? Message the seller before you buy.

• If you don't like the item or the fit, message support within a few days of receiving your order. We'll help you re-list the item and waive our fee when it sells.
• We guarantee a full refund and free return if the item wasn't accurately described, arrives in poor condition, or is never shipped.
• Otherwise, all sales are final.

Ivory Ella is an online clothing store dedicated to raising awareness around elephant poaching and wildlife conservation through its socially conscious tees, tank tops, sweatshirts, and loungewear.