FAQ

  • How do I change where my closet is showing?

    1. Open the app and go to your profile
    2. Tap Closet
    3. Tap ‘Move Closet’
    4. Enter the correct address

  • What is my address used for?

    To determine where your Curtsy Closet will be shown!

    Your specific address is never shown to anyone in the app. It is only used to determine where the items you post in your closet will show up. If you add your closet address in Tuscaloosa, your closet will appear on the Tuscaloosa feed.

  • What can I post on Curtsy?

    You can post dresses, rompers, two-piece sets, skirts, nice tops, jumpsuits and anything similar.

    The items that rent the most on Curtsy come from recognizable brands, purchased in the last few years.

  • How can I get more rentals?

    Here are some tips to get more rentals on Curtsy.

    1. Photos are the #1 most important thing you can do to get more rentals. The best dresses on Curtsy have lots of well-lit, high-res photos of varying types:

    • Photos of you wearing the item
    • Instagrams and party pics
    • Retail shots from the web

    2. Be descriptive!

    • Describe the fit. Including your height, weight, and bra size can help potential renters find the perfect-fit.
    • Describe the color. Do the photos do it justice? If not, is it closer to red or pink?
    • The more specific, the better.

    3. Share the link to your Curtsy Closet.

    • Add the link to your closet in your IG Bio or share it with friends
    • You can access the link to your Curtsy Closet from your profile.┬áTap the dots on the top right of your profile to see ‘Copy Profile URL’

  • How do I edit my items after they’re posted?

    There are two ways to edit your items after they’ve been posted.

    From your Profile:

    1. Open the app and go to your Profile
    2. Scroll down and find the item you want to edit
    3. Tap on the photo
    4. Tap “Manage’

    From your Closet:

    1. Open the app and go to your settings
    2. Tap ‘Closet’
    3. Scroll down and find the item you want to edit
    4. Tap on the item you’d like to update

  • What type of photos are best?

    Here are all of the photos that do well on Curtsy:

    • Photos of you wearing the dress or item
    • Instagrams and party pics
    • Retail shots from the web

    Party pics:

    Retail shots:

  • I need help. How do I contact Curtsy?

    We are here for you! Please contact us in whatever way is easiest — text, call, email, or message us in the app.

    Phone: (650) 564-7145
    Email: [email protected]
    Message us in the app