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Q: Will I be charged if I cancel a rental?

If you’ve already paid and reserved the item, and you need to cancel, you can go to the rental and hit “Request Refund.” The owner will get a notification and will approve or deny your request. You can also contact Curtsy Support if you need.

You can only request a refund after you’ve returned the item to the owner. Until the item is returned you’ll still be responsible for any late fees, per our policy.